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    Tech for social impact: The road ahead | BRK2159

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    YEP, GOOD ALL RIGHT

    WELL, THANKS, EVERYBODY, FOR ATTENDING TODAY'S SESSION MY NAME IS RYAN ECKERT I'M PART OF THE TECH FOR SOCIAL IMPACT TEAM AND I AM THE DYNAMIC SPECIALIST FOR THE TEAM AND I SUSPECT TRISHA MCDONALD AND THE ACCOUNT MANAGERS OUT IN THE FIELD >> THANK YOU SO MUCH, RYAN THANK YOU ALL FOR BEING HERE

    MY NAME IS TRISHA MCDONALD I'M A STRATEGIC ENGAGEMENT MANAGER ON BEHALF OF THE TECH FOR SOCIAL IMPACT TEAM AND WHAT THAT MEANS IS I GET TO TRAVEL AND WORK WITH MANY FOLKS THAT ARE IN THIS ROOM TODAY I CALL THEM FRIENDS IN OTHER ORGANIZATIONS TO HELP ADVANCE THEIR MISSIONS USING TECHNOLOGY AND AT MICROSOFT, WE HAVE AN EXTREMELY AUDACIOUS MISSION

    OUR MISSION IS TO EMPOWER EVERY PERSON AND EVERY ORGANIZATION ON THE PLANET TO ACHIEVE MORE THAT IS NOT POSSIBLE WITHOUT ALL OF YOU YOU GUYS ARE SO IMPORTANT IN PARTNERING WITH US TO ACHIEVE THAT AND ACHIEVE SUPPORTING ALL THE WORK THAT YOU'RE DOING OUT IN THE FIELD AND USING TECHNOLOGY TO DO THAT SO, WE THANK YOU SO MUCH FOR COMING TO THIS SESSION WE'RE REALLY APPRECIATIVE OF THE WORK THAT YOU DO

    WE WANT TO BE GOOD STEWARDS OF YOUR MISSION ALWAYS AND BE VERY RESPECTFUL AND ALSO LEAD WITH HUMILITY WE ARE LEARNING A LOT ON THIS JOURNEY WE ARE LEARNING A LOT ABOUT HOW YOU OPERATE AND HOW YOU WORK AND SO YOUR FEEDBACK IS CRITICAL TO US AND SO WE ARE JUST SO GRATEFUL FOR EVERYTHING THAT WE HAVE LEARNED ALONG THIS JOURNEY THUS FAR, AND WE THANK YOU FOR COMING WITH US FOR THE NEXT 40 MINUTES OR SO

    SO, TODAY WE ARE GOING TO TALK ABOUT A FEW DIFFERENT THINGS WE ARE GOING TO TALK ABOUT INNOVATION AND SOME OF THE TOOLS THAT WE'VE BEEN WORKING ON TO HELP SUPPORT YOUR DIGITAL TRANSFORMATION JOURNEY WE ARE GOING TO TALK ABOUT MICROSOFT'S BLUEPRINT FOR CORPORATE RESPONSIBILITY AND WHAT THAT MEANS FOR ALL OF YOU AS WE PARTNER WITH NONPROFIT ORGANIZATIONS AND THEN MOST IMPORTANTLY WE ARE GOING TO HEAR FROM SOME NONPROFIT LEADERS AND GET TO HEAR ABOUT THE STORIES AND THE THINGS THAT WE ARE WORKING ON AND I THINK THAT'S REALLY GOING TO BE THE HIGHLIGHT OF OUR SESSION TODAY

    >> ALL RIGHT THANKS THE SO LET'S GET STARTED AND I KNOW WHAT YOU'RE THINKING, NOT ANOTHER DIGITAL TRANSFORMATION STORY, RIGHT? BUT IT IS REALLY IMPORTANT TO US MOST IMPORTANTLY IS THE NO ETION THAT DIGITAL TRANSFORMATION HAPPENS WITH THE SINGLE DISRUPTION IS PROBLEMATIC

    THAT'S NOT THE APPROACH THAT WE ARE PRESENTING THAT'S NOT THE APPROACH AS A BEST PRACTICE FOR OUR ORGANIZATIONS, NOR OUR PARTNERS WE WANT THIS TO BE A JOURNEY WITH INCREMENTAL STEPS TOWARDS A LONG-TERM GOAL APPROACH THIS WAY BECOMES LESS DAUNTING PROPOSITIONS FOR ORGANIZES AND YOUR END USERS AND SO THE ORGANIZATIONS THAT WE'VE SEEN BE REAL SUCCESSFUL AT GOING THROUGH THE DIGITAL TRANSFORMATION JOURNEY ARE THE ONES THAT LOOK AT THESE PILLARS

    VISION AND STRATEGY, CULTURE, UNIQUE POTENTIAL AND OPPORTUNITIES, AND CERTAIN CAPABILITIES THESE ARE FOUNDATIONAL ELEMENTS THAT YOU SHOULD FOCUS ON FIRST, AND THEN LOOK AT THE SPECIFIC ROLE OR CAPABILITIES NEXT AND IT'S NOT JUST INTERNAL OPPORTUNITY OR INTERNAL PRESSURES THERE ARE EXTERNAL PRESSURES AS WELL THAT ARE PROMOTING THIS DIGITAL TRANSFORMATION WE JUST DID A RESEARCH PAPER RECENTLY CALLED BEYOND OVERHEAD, A WHITE PAPER

    AND WHAT WE FOUND WAS THE FOLLOWING 95 OF DONORS ARE SAYING THEY ARE MORE LIKELY TO SUPPORT A NONPROFIT IF IT SHOWS HOW THEY ARE USING TECHNOLOGY TO ADVANCE THEIR MISSION AND SO THIS IS REALLY IMPORTANT AND THIS IS CORE TO WHAT WE ARE TRYING TO EMPOWER THE NONPROFIT ORGANIZATIONS WE WORK WITH TO ACHIEVE AND THE TOOLS ARE ALREADY HERE

    I THINK YOU GUYS KNOW THIS WE HAVE SOME GREAT REFERENCE CASE STUDIES WITH TEAM RUB CONUSING VOLUNTEER MANAGEMENT SOLUTION, OFXFAM USING DATA HUB AND IRC SO THERE ARE EXTERNAL PRESSURES AND THERE'S INTERNAL PRESSURES BUT IT'S HAPHAZARDLY APPLIED THESE CAPABILITIES SO THE DIGITAL TRANSFORMATION, THE NEED IS THERE EVERYBODY KIND OF SEES IT

    THE TOOLS ARE THERE BUT IT'S NOT REALLY WHAT THOSE TOOLS DO IT'S HOW YOU GUYS ARE APPLYING IT AND WHAT SHOULD YOU DO WITH THE TOOLS AND IN THIS ROOM ARE THE MOST IMPORTANT PEOPLE TO LEAD A NEW WAY FOR ORGANIZATIONS TO ALIGN AND MAKE SURE THAT NONPROFITS ARE ALWAYS INNOVATING AND DON'T GET LEFT BEHIND >> SO, A NEW BLUEPRINT FOR CORPORATE RESPONSIBILITY IS NEEDED

    AND ALL OF YOU IN THIS ROOM KNOW EVEN BETTER THAN MYSELF JUST HOW GREAT THE CHALLENGES WE FACE TODAY TRULY ARE SO WITH THESE NEEDS COME THE NEED FOR SOLUTIONS THAT WILL HELP SCALE YOUR IMPACT AT MICROSOFT WE ARE AWARE OF MANY OF THESE CHALLENGES FACING THE WORLD TODAY WE WANT TO THINK DIFFERENTLY ABOUT CORPORATE RESPONSIBILITY, AND WE WANT TO DO OUR FAIR SHARE NOT ONLY DO WE WANT TO DO THAT BUT WE ARE CHALLENGING OTHERS TO COME ALONGSIDE US ON THAT JOURNEY AS WELL SO AT MICROSOFT WE ARE WORKING TO REINVENT HOW WE ARE THINKING ABOUT BRINGING TOGETHER PHILANTHROPIES, SOCIAL BUSINESS, AND INNOVATION TOGETHER SO THAT WE CAN HELP EVERYONE REALIZE THE PROMISE OF TECHNOLOGY FOR THEIR OWN ORGANIZATIONS TO ACHIEVE THEIR MISSIONS

    AND THIS WE CANNOT DO ALONE AGAIN, THIS IS GOING TO TAKE MULTIDISCIPLINARY CROSS — EXCUSE ME, THIS IS GOING TO TAKE RELATIONSHIPS ACROSS PEOPLE FROM MULTIPLE DIFFERENT DISCIPLINES AND MULTIPLE DIFFERENT SECTORS AROUND THE WORLD THAT MEANS PRIVATE, PUBLIC SECTORS AND NONPROPERTIES ALL COMING TOGETHER IT TAKES PARTNERSHIPS LIKE THE ONES WE FORMED WITH THE DUTCH FOREIGN MINISTRY, MANY OF THE U N

    ORDINANCES REPRESENTED HERE TODAY AND OUR PARTNERS THAT ARE SUPPORTING THEM OXFAM, SAVE THE AMERICAN, MERCY CORPS AND MANY OTHERS TO WORK ALONGSIDE MICROSOFT TO BUILD A DATA AGGREGATION IN A DATA SHARING STRATEGY ALSO WITH THIS STRATEGY WE HAVE TO HAVE THE ABILITY TO USE A ROSETTA STONE BIPOLAR METHODOLOGY ACROSS DIFFERENT MODELS AND TOOL SETS THAT YOU HAVE TODAY WE ARE THINKING ABOUT THAT IN TERMS OF THE COMMON DATA MODEL WHICH YOU WILL HEAR MORE ABOUT FROM RYAN SO MICROSOFT PHILANTHROPY'S MISSION IS EMPOWERING COMMUNITIES AND NONPROFITS TO REALIZE THE PROMISE AND POTENTIAL OF TECHNOLOGY

    AND WE'RE GOING TO DIVE INTO SOME OF THESE CORE PILLARS THAT ARE IMPORTANT TO MICROSOFT PHILANTHROPIES TECHNOLOGY IS RESHAPING THE SKILLS AND JOBS AROUND THE WORLD AND THROUGH THAT WE ALL KNOW THAT THERE IS THIS GROWING DIGITAL DIVIDE THERE IS INEQUITY IN THIS BECAUSE NOT EVERYBODY HAS THE SAME ACCESS TO BROADBAND, TO THINGS LIKE DEVICES AND TECHNOLOGY THAT CAN CONNECT TO THE WEB SO THROUGH THIS, THERE IS A GREAT CHALLENGE TO MEET THE NEED TO CREATE MORE DIGITAL SKILLS

    AND THAT IS SO IMPORTANT TO MICROSOFT, AND IT'S ONE OF OUR TOP CORE FOCUS AREAS IN WHERE WE ARE GIVING TODAY WE WANT EVERYBODY TO HAVE ACCESS TO THE SKILLS AND THE JOBS THAT THEY NEED FOR THE 21ST CENTURY IN THE LAST 12 MONTHS, WE'VE ONLY BEGUN TO SCRATCH THE SURFACE IN MAKING A DENT IN THIS CHALLENGE WE HAVE REACHED 12 MILLION YOUNG CHILDREN AND YOUTH THROUGH COMPUTER SCIENCE PROGRAMS AND WE DID THAT BY PARTNERING WITH 97 DIFFERENT ORGANIZATIONS IN 54 DIFFERENT COUNTRIES

    SO WHEN YOU THINK OF THE SCALE OF THE IMPACT THAT WE WANT TO MAKE, THE ONLY WAY TO DO THAT IS TO PARTNER WITH NONPROFIT ORGANIZATIONS REFUGEES ARE A KEY PART OF OUR FOCUS WHEN YOU THINK OF HOW THERE ARE CHALLENGES AND BARRIERS FOR INDIVIDUALS TO HAVE ACCESS TO JOBS AND THEN WHEN THEY GO BACK INTO SOCIETY AND ARE IMMERSED IN NEW CULTURES, THEY ALSO NEED TO HAVE SKILLS THAT WILL TRANSLATE INTO THIS WORLD SO WE'VE BEEN PARTNERING WITH ORGANIZATIONS LIKE IRC AND THE UNITED STATES TO HELP WITH THAT, WITH SKILLING PROGRAMS WE HAVE ALSO BEEN PARTNERING WITH UNICEF ON A DIGITAL PASSPORT PLATFORM

    OUR WHOLE AIM THERE IS TO REACH 25 MILLION CHILDREN AND YOUTH THAT ARE ON THE MOVE AND WE ARE THINKING ABOUT THINGS LIKE CONNECTIVITY AND WHAT THEY HAVE ACCESS TO TODAY SO THAT WHEN THEY LEAVE TO THE NEXT PLACE THAT THEY ARE GOING THAT THEY'VE GOT NOT ONLY THE SKILLS THAT THEY HAVE LEARNED TO TAKE WITH THEM, BUT THEIR CREDENTIALS AS WELL AND A PORTFOLIO TO HELP THEM LEARN AND GROW AND PROSPER OUR SECOND PILLAR IS AROUND EMPLOYEE ENGAGEMENT SO MICROSOFT HAS 130, 000 EMPLOYEES THAT'S A LOT OF FOLKS FOR RYAN AND I TO TRY TO NAVIGATE AND TO MEET

    BUT IT'S REALLY EXCITING OPPORTUNITY BECAUSE OF OUR REACH WE INSPIRE AND WE HOPE THAT ALL OF OUR COUNTERPARTS AND ALL OF OUR TEAMMATES AROUND THE WORLD WANT TO GIVE BACK SO IN THIS LAST YEAR IN TOTAL THOSE 130, 000 EMPLOYEES GAVE OVER $163 MILLION TO 21, 000 PLUS NONPROFIT ORGANIZATIONS SO WE WANT YOU TO BE ON OUR RADAR AS WELL WHEN WE ARE THINKING ABOUT GIVING AND THE BEST WAY TO DO THAT IS TO ENGAGE

    SO IF YOU KNOW THAT THERE ARE FOLKS FROM MICROSOFT IN YOUR GEOGRAPHY, I KNOW WE'VE GOT PEOPLE FROM ALL PARTS OF THE WORLD IN THIS CROWD PLEASE ENGAGE THEM TO VOLUNTEER WITH YOU SO, FOR EVERY HOUR OF MICROSOFT, EMPLOYEES SPENDS WITH YOUR ORGANIZATION GIVING BACK, MICROSOFT GIVES $25 TO THAT NONPROFIT ORGANIZATION SO GIVING IS A BIG PART OF OUR CULTURE AND THEN OUR THIRD PILLAR IS AI FOR GOOD

    RAISE YOUR HAND IF YOU'VE DABBLED WITH AI AT ALL QUITE A FEW OF YOU AND THAT'S FANTASTIC SO MANY ORGANIZATIONS THAT WE'RE WORKING WITH ARE ALREADY STARTING TO THINK ABOUT AI OR THEY'RE ALREADY STARTING TO ADOPT IT AND WE'RE HOPING THAT WITH THINGS THAT CAME OUT AND WERE RELEASED THIS WEEK, THE POWER PLATFORM AND THE LOW CODE NO CODE CAPABILITIES WITH AI THAT YOU ALL START TO THINK ABOUT HOW YOU CAN USE IT TO REALLY ENHANCE AND DO GOOD IN THE WORLD

    SO MICROSOFT HAS MADE A COMMITMENT OVER THE NEXT FIVE YEARS WE ARE GOING TO BE SPENDING OVER $115 MILLION ON THESE AI FOR GOOD TOOLS AND WORKING TO PARTNER WITH NONPROFITS ON GRANTS TO HELP ACCELERATE ALL OF THE DIFFERENT PROJECTS THAT YOU HAVE IN MIND TO ENHANCE YOUR MISSION AND THEN THE NEXT PILLAR IS AROUND TECH FOR SOCIAL IMPACT AND THAT'S THE TEAM THAT RYAN AND I ARE A PART OF AND WE ARE SO PLEASED

    IT FEELS LIKE A DREAM COME TRUE TO GET TO WORK WITH ALL OF YOU SO WE WILL JUST SHARE A LITTLE BIT MORE ABOUT THAT 27 MONTHS AGO OUR TEAM WAS ON A JOURNEY NOT ALL OF US WERE PRESENT I WASN'T HIRED 27 MONTHS AGO

    >> CLOSE >> ROCHELLE IN THE AUDIENCE, SHE WAS THERE ON THE FIRST DAY THAT MICROSOFT LAUNCHED THIS PROGRAM AND ESSENTIALLY WHAT WE DECIDED TO DO WAS CREATE A SOCIAL BUSINESS INSIDE OF MICROSOFT BY STAYING WITHIN THE WALLS OF MICROSOFT WE ARE ABLE TO TAP INTO ENGINEERS, EXPERTISE, OUR EMPLOYEES THAT DO ALL THIS GENEROUS GIVING AND WE'RE ABLE TO REALLY FOSTER AN ENVIRONMENT THAT SUPPORTS NONPROFITS REALLY WELL AND WHAT OUR AIM TO DO IS OUR AIM IS TO SUPPORT THE 4 MILLION NONPROFITS AROUND THE WORLD

    AND THAT IS A VERY BIG AND AUDACIOUS GOAL BUT WE APPRECIATE ALL OF YOU COMING ALONG WITH US ON THAT JOURNEY SO SOME OF THE CHALLENGES THAT WE'VE BEEN TASKED WITH IN CREATING THIS NEW SOCIAL IMPACT TEAM IS CREATING AN ENVIRONMENT WHERE WE ARE ABLE TO SUPPORT NONPROFITS BETTER WHERE YOU REALLY FEEL LIKE A FIRST-CLASS CITIZEN, WHERE YOU FEEL LIKE YOU'VE GOT THE SAME ACCESS TO TOOLS AND TO LICENSING MODELS AND SOLUTIONS THAT ARE GOING TO MEET YOUR NEEDS AND THAT WE'RE GOING TO CONTINUE TO INVEST IN THOSE SOLUTIONS FOR THE NONPROFIT SECTOR WHICH RYAN IS SHARE MORE ABOUT AND NEXT, WE KNOW THAT WE CAN'T DO THIS ALONE SO WE ARE CHALLENGING OTHERS

    YOU MAY HAVE SEEN THE HEADLINES BUT MANY, MANY MICROSOFT PARTNERS HAVE STEPPED UP AND SAID WE ARE GOING TO CREATE A NONPROFIT TEAM WITHIN OUR ORGANIZATION OR WE ARE GOING TO CREATE A MODEL THAT'S ABLE TO HELP REALLY SUPPORT NONPROFITS WITH THEIR TECHNOLOGY PURSUITS I KNOW IF YOU'RE A PARTNER IN THE ROOM, RAISE YOUR HAND WE'VE GOT ONE HERE, TWO, THREE, PERFECT WE APPRECIATE YOU GUYS SO MUCH

    SO THOSE ARE OUR MICROSOFT PARTNERS THAT ARE STEPPING UP AND THEN OUTSIDE OF MICROSOFT WE ARE SAYING THERE ARE SO MANY TECHNOLOGY PROVIDERS OUT THERE AND WE KNOW THE ORGANIZATIONS THAT WE WORK WITH AND SERVE, THEY LOVE A LOT OF DIFFERENT TYPES OF TECHNOLOGY AND WE WANT THOSE PARTNERS AND THOSE VENDORS TO ALSO HAVE INITIATIVES THAT SUPPORT THE NONPROFIT SECTOR SO WE THINK THAT WE ARE A LEADER IN THIS SPACE AND WE JUST HOPE THAT IN THE FUTURE THERE IS FLOODS OF ORGANIZATIONS ALSO BUILDING THESE TECH FOR SOCIAL IMPACT-TYPE MODELS

    >> YEP SO LET'S TALK ABOUT THE STRATEGY A LITTLE BIT FIRST OFF IS THESE NUMBERS WE HAVE 15 — 150, 000 NGOS THAT WE'RE TRYING TO SUPPORT WE ARE SUPPORTING BOTH BY DISCOUNTED OFFERED IN NEARLY 1

    5 BILLION WORTH OF CLOUD ADOPTION IN THE LAST THREE YEARS SO WHAT WE ARE TRYING TO DO IS ADVANCE THE CLOUD ADOPTION AND AT THE BOTTOM THERE YOU ARE GOING TO SEE THE NONPROFIT COMMON DATA MODEL AND COMMON DATA SERVICE THAT'S REALLY CORE TO OUR INNOVATION APPROACH AND WHAT THE GOAL IS, IS TO BUILD END-TO-END SOLUTIONS THAT SPAN ACROSS ALL THREE CLOUDS PEOPLE THAT ARE FAMILIAR WITH THE COMMON DATA MODEL RECOGNIZE THAT SOMETIMES AS A KIND OF DYNAMICS TYPE OF SOLUTION

    THAT'S WHY I LIKE TALKING ABOUT IT OBVIOUSLY I'M A DYNAMICS GUY BUT IT REALLY SPAN AS CROSS THAT AND WE'VE GOT SOME REALLY GOOD POWERAPPS AND OTHER TEMPLATES THAT ARE BEING PUBLISHED TO LEVERAGE TEAMS AND OFFICE ALIGN TO CERTAIN SOLUTIONS AND SCENARIOS SO LET'S TAKE A DEEPER DIVE INTO THIS

    THE TOP PILLAR HERE, AND WE'LL KIND OF WALK THROUGH THESE SLOWLY EFFECTIVE, AFFORDABLE, AND GLOBAL SOLUTIONS THE TECHNOLOGY CAPACITY AND ALL BUILT ON THE TRUST PLATFORM SO FIRST IS THE NONPROFIT SOLUTION LANDSCAPE AND REALLY WHAT YOU'RE SEEING, WHAT I'LL HIGHLIGHT THERE IS IN THE MIDDLE

    IT'S THE BUSINESS APPLICATION MODERN WORKPLACE AND AZURE THOSE ARE THE THREE CLOUDS THAT WE OFTEN REFER TO BUSINESS APPLICATION, WE ARE TAKING A TON OF OPPORTUNITY HERE TO LEVERAGE ALL OF THE INVESTMENT AND ADVANCEMENT IN THE POWER PLATFORM SO, AVAILABLE TODAY IS OPERATION POWER PLATFORM TEMPLATE APPS AND THEN SOON TO BE RELEASED IS GOING TO BE A MONITORING AND EVALUATION AS WELL AS OPERATIONAL TOOLKIT

    SO THOSE ARE EXCITING THINGS WE HAVE ON OUR ROAD MAP BUILDING ON THIS POWER PLATFORM ALLOWS US TO EXTEND THOSE CAPABILITIES INTO TEAMS WITH THOSE FIRST-PARTY AND THIRD-PARTY EMBEDDED APPS AS WELL AS OTHER SOLUTION SCENARIOS OR ACCELERATORS, WE CALL THEM AND THE ACCELERATION METHOD HERE IS ACCELERATE OUR PARTNERS IN THE ROOM TO BUILD AND ACTIVATE THESE SOLUTIONS IN A QUICKER TIME THAN TRADITIONALLY DONE IN OUR ECOSYSTEM IT ALSO ACCELERATES OUR ORGANIZATION'S NONPROFITS TO ADOPT AND GO LIVE WITH THESE SOLUTIONS BECAUSE OF THE KIND OF BASE OR FOUNDATION MODEL WE ARE BUILDING ON SO LET'S TALK ABOUT THE BUSINESS APPLICATION

    REALLY KIND OF CORE TO OUR STRATEGY AND WHERE WE STARTED A LOT OF THESE SOLUTION SCENARIOS WAS IN BUSINESS APPLICATION WITH THE IDEA OF BUSINESS PROCESS AUTOMATION I THINK A LOT OF YOU PROBABLY JUST SAW THAT FLOW IS RENAMED TO AUTOMATE AND THAT'S REALLY JUST KEY TO THE VISION AND STRATEGY WE HAVE HAD IS WITH BUSINESS APPLICATIONS IS A WAY TO AUTOMATE THESE BUSINESS PROCESSES AND HAVE THOSE END-TO-END SOLUTIONS, ANOTHER JUST LIVE IN CRM OR LIVE IN ERP OR LIVE IN OFFICE BUT END TO END SOLUTION ACROSS THOSE THREE CLOUDS THE NEW OPPORTUNITY NOW IS TO ACTIVATE THESE AI TOOLS AND AI CAPABILITIES TO SURFACE THOSE INSIGHTS OR TO SURFACE MACHINE LEARNING OPPORTUNITIES WITHIN YOUR DATA ESTATE

    I'VE SAID A BUNCH OF THINGS THAT YOU CAN KIND OF THINK HOW AZURE BLENDS IN THERE, OFFICE AND TEAMS FOR COLLABORATION, AND THEN BUSINESS APPLICATIONS FOR PRODUCTIVITY HERE'S A LITTLE SNAPSHOT OF WHAT'S GOING TO BE COMING WITH A V 2 2 RELEASE THIS IS A MONITORING AND EVALUATION SOLUTION THIS IS IN POWERAPPS, SORRY, THE POWER PLATFORM

    SO IT LEVERAGES POWER BI, POWERAPPS AND FLOW FORMERLY KNOWN AS FLOW AND IT'S SOMETHING WE ARE WORKING WITH IRC ON AND SO IT'S A REALLY GREAT OPPORTUNITY FOR US TO KIND OF, YOU KNOW, NOT JUST GO TO MARKET WITH THESE SOLUTIONS ON OUR OWN BUT WORK WITH THE COMMUNITY AND LEADERS IN THE SPACE IN BUILDING THESE REPEATABLE SOLUTIONS FOR THE ENTIRE INDUSTRY >> SO ONE OF OUR CORE PLATFORMS AT MICROSOFT IS MODERN WORKPLACE AND WHEN WE THINK ABOUT THE MODERN WORKPLACE, WE WANT TO ENSURE THAT EVERYBODY, AND WHEN I SAY EVERYBODY, WE ARE TALKING ABOUT EVERY NONPROFIT ORGANIZATION HAVING ACCESS TO WORLD-CLASS PRODUCTIVITY AND SECURITY SOLUTIONS

    IN DOING SO, WE'VE CREATED A NEW OFFER BUT FIRST RAISE YOUR HAND IF YOUR NONPROFIT HAS MORE THAN TEN PEOPLE, TEN FULL-TIME EMPLOYEES I HAVE A FEELING THAT'S MOST OF YOU IN THE ROOM HOWEVER, 80 OF THE NONPROFITS ON THE PLANET ONLY HAVE TEN FULL-TIME EMPLOYEES OR LESS SO WHEN WE SAY THAT WE WANT EVERYONE TO HAVE ACCESS TO PRODU PRODUCTIVITY, WE MEAN THAT WE JUST CREATED AN OFFER WHICH ALLOWS FOR EVERY ORGANIZATION TO TAKE ADVANTAGE OF TEN COMPLIMENTARY SEATS OF M 365

    SO THAT INCLUDES OFFICE, WINDOWS 10 AND EMS SO THAT WILL, IN OUR MINDS, SCALE TO REACH OUR DEMAND TO REALLY SERVE EVERYBODY IN THIS SPACE AND SERVE THEM WELL MOT ONLY THAT, BUT WE ARE ALSO CREATING SOME TEMPLATES WITH INSIDE OF TEAMS SO THAT WHEN YOU LAUNCH TEAMS IN YOUR ORGANIZATION, YOU WILL BE ABLE TO USE THESE TEMPLATES AND GET TO WORK IN A MEANINGFUL WAY TO SUPPORT MISSION-BASED PROJECTS AND INITIATIVES WE ARE ALSO WORKING ON FIRST AND THIRD-PARTY EMBEDDED APPS BUILT ON THE COMMON DATA MODEL THAT ARE GOING TO — THAT WILL BE SUPPORTED INSIDE OF TEAMS AS WELL WE ALSO HAVE SOME OTHER TOOLS THAT I WANTED TO CALL OUT TODAY

    ONE OF THOSE IS FAST TRACK WHICH MOST OF YOU OR MANY OF YOU SHOULD BE ELIGIBLE FOR FAST TRACK IS A GREAT BENEFIT WHERE YOU GET TO WORK ALONGSIDE AND ENGINEER ON ANY OF YOUR ONLINE SERVICES TO HELP SUPPORT YOUR DEPLOYMENTS THE OTHER THING IS THE MICROSOFT STORES HAVE ANY OF YOU BEEN TO A MICROSOFT STORE? YEAH? QUITE A FEW OF YOU SO HOPEFULLY YOU HAVE ONE IN YOUR LOCAL AREA

    I SAY THAT BECAUSE IT'S A GREAT WAY TO GO AND EXPERIENCE A TRAINING COURSE AND BRING YOUR TEAM IN FOR A TRAINING COURSE AS WELL AND SO YOU CAN WORK WITH MICROSOFT STORES TO FACILITATE THOSE, AND THEY LOVE WORKING WITH NONPROFIT ORGANIZATIONS THE NEXT THING I WANT TO TALK ABOUT IS AZURE SO, AZURE IS THE BACKBONE FOR SO MANY NONPROFIT ORGANIZATIONS AND TODAY YOU ARE GOING TO HEAR FROM TWO ORGANIZATIONS THAT HAVE REPLATFORMED MOST OF THEIR INFRASTRUCTURE IN AZURE

    SO WE ARE REALLY EXCITED FOR YOU MEET THEM AND THEY ARE GOING TO TALK ABOUT SOME OF THE BENEFITS WE ARE GOING TO EXTEND AZURE SO WE ARE EXPANDING OUR AZURE FOOTPRINT WITH THE NEW DATA CENTER IN SOUTH AFRICA WE ARE ALSO MAKING INVESTMENTS IN FIBER ACROSS AFRICA AND ASIA

    AND WE ARE CREATING NEW TECHNOLOGY DEVELOPMENT CENTERS IN KENYA, IN NIGERIA AS WELL BUT CORE TO AZURE IS THE STRATEGY OF MOBILIZING DATA TO ADVANCE COLLABORATION SO, ONE OF OUR GOALS IN DOING THIS IS ORGANIZATIONS OFTEN SAY THAT WE ARE READY TO SHARE OUR DATA IF IT'S GOING TO CREATE GOOD AND CREATE BETTER OUTCOMES FOR EVERYBODY BUT FEW ORGANIZATIONS OFTEN DO THAT THERE'S CONCERNS AROUND PRIVACY, AND THERE'S NERVOUSNESS AROUND IT

    ALSO IT'S NOT ALWAYS EASY WE WANT TO LOWER THE BARRIER FOR YOU TO BE ABLE TO DO THAT SO, WE ARE WORKING ON DATA WAREHOUSE PROJECTS, HUBS, AND WORKBENCHES SO OUR CTO ERIC ARNOLD HAS BEEN INVESTED IN THESE TECHNOLOGIES AND BUILDING THAT OUT FOR ALL OF YOU WE SPOKE BRIEFLY ON OUR AI FOR GOOD PILLARS

    WHAT I WANT TO SAY IS PLEASE GO ONTO MICROSOFT AI FOR GOOD AND LOOK AT THE GRANTS AVAILABLE START TO LOOK AT YOUR OWN USE CASES AND SEE IF THERE MIGHT BE SOME GOOD FITS WE ARE WORKING ON BUILDING AN ENTIRE TEAM OF DATA SCIENTISTS TO SUPPORT THESE PROGRAMS SO OUR TEAM IS FLOURISHING AND WE'D LOVE FOR YOU TO COME ALONGSIDE US IN THAT JOURNEY AND THEN WE ALREADY HAVE, AS I HAD MENTIONED, MANY ORGANIZATIONS USING AI FOR GOOD

    AND I'M GOING TO JUST GIVE YOU A COUPLE EXAMPLES BESIDES FOR THE ONES ON THE SCREEN THE SALVATION ARMY HAS BEEN WORKING TO USE AI FOR THEIR RED KETLE CAMPAIGN IN THE WESTERN TERRITORY THEY ARE DOING THIS TO START TO UNDERSTAND WHERE THEY ARE GOING TO HAVE THE BEST OUTCOMES FOR THEIR DONORS AND WHERE THOSE FOLKS RESIDE AND WHERE THEY WILL BE ON A GIVEN DAY WHEN THEY ARE READY TO HAVE A COLLECTION ALSO THEY PARTNERED WITH OTHER ORGANIZATIONS AS WELL AND ARE WORKING ON A VIRTUAL ASSISTANT TYPE OF CHAT BOT TO HELP SCALE THE NEED TO MEET THE GROWING DEMAND ON SOCIAL WORKERS AND I THINK THAT'S ONE OF MANY ORGANIZATIONS WITH A SIMILAR IDEA THERE

    AND SOMETHING THAT I'M REALLY EXCITED TO SHARE WITH YOU ALL IS AROUND CAPACITY BUILDING SO, WHEN YOU LEAVE THE CONFERENCE THIS WEEK, I WANT YOU TO FEEL CONFIDENT AND COMPETENT AND HAVE SOMETHING THAT YOU CAN TAKE BACK TO THE ORGANIZATIONS THAT YOU WORK WITH WE ARE NOT GOING TO HIGHLIGHT ALL FIVE OF THESE PROGRAMS, BUT I AM GOING TO JUST GIVE YOU A HIGH-LEVEL OVERVIEW OF THREE OF THEM PRETTY QUICKLY AZURE SKILLING PLAN COMPONENTS SO AZURE IS AN UNBELIEVABLE OPPORTUNITY WITH AN UNBELIEVABLE OPPORTUNITY TO LEARN MANY DIFFERENT COMPONENTS AND THINGS THAT RESIDE WITH INSIDE OF AZURE

    EVERYTHING FROM YOUR APPLICATIONS TO YOUR CORE INFRASTRUCTURE TO THOSE DATA WORKLOADS SO THE MORE THAT YOU HAVE AN APPETITE TO START TO USE AZURE, THE MORE CREDITS YOU ARE GOING TO GET FROM MICROSOFT TO BE ABLE TO ACCESS THINGS LIKE SKILLS AND ROLES-BASED TRAINING, EITHER IN A CLASSROOM ACCREDITED PROGRAMS FROM MICROSOFT OUR GOAL IS TO REACH 1 MILLION NONPROFITS WITH OUR TRAINING PURSUITS BY 2023 AND SO THIS IS EXTREMELY AMBITIOUS SO WE DECIDED TO PARTNER WITH AN ORGANIZATION THAT YOU'RE PROBABLY VERY FAMILIAR WITH

    TECH SOUP WHO HAS THE SCALEABILITY AND THE PLATFORM TO REACH AS MANY NONPROFITS AS TECH SOUP WE CHOSE TO WORK WITH THEM ON CREATING A NEW PLATFORM THAT'S CALLED THE MICROSOFT DIGITAL SKILLS CENTER THIS IS RECENTLY LAUNCHED AND WE ALREADY HAVE A THOUSAND UNIQUE USERS

    WE HAVE 15 DIFFERENT TRAINING PROGRAMS TO DATE AND THE EXTENSIBILITY OF THIS IS JUST GOING TO BE REALLY IMPRESSIVE MOVING FORWARD SO WE ARE LOOKING AT WAYS TO INCLUDE AZURE TRAININGS IN THERE, POWERAPPS BUT WE HAVE STARTED WITH OUR BASIC CORE PRODUCTIVITY SUITE JUST TO START WITH JUST BECAUSE WE THINK THAT THAT IS THE GREATEST DEMAND FOR END USERS AND THEN I AM GOING TO SHARE SOMETHING WITH YOU THAT'S UNDER PRIVATE PREVIEW TO DATE IF YOU HAVE AN APPETITE TO LOOK INTO THIS FOR YOUR ORGANIZATION, PLEASE COME SEE ME AFTER

    BUT THIS IS THE MICROSOFT COMMUNITY TRAINING PLATFORM AND IT'S A NEW TOOL THAT WE ARE DEVELOPING AND UTILIZING WHEREAS YOU GET TO ACCESS MICROSOFT-BASED TRAINING, BUT YOU ALSO GET TO LOAD OUR PORTAL UP WITH ADDITIONAL TRAINING OFFERS AS WELL THAT YOU GET TO CREATE AND MANAGE SO IT'S JUST ANOTHER EXCITING OPPORTUNITY FOR YOUR END USERS AND ALL OF WHAT WE DO AGAIN IS BUILT ON AND CENTERED AROUND TRUST SO YOU'VE PROBABLY HEARD A LOT ABOUT SECURITY TODAY — OR THIS WEEK, PRIVACY AND GDPR AND WHERE MICROSOFT IS WORKING IN THOSE SPACES IS VERY CORE TO OUR DNA TO FOCUS ON SECURITY AND GOVERNANCE

    WE DO THAT ALL FOR YOU, FOR OUR CUSTOMERS SO THAT YOU FEEL SAFE, SECURED AND THAT WE CAN ALLEVIATE THOSE BURDENS FOR YOU IF YOU'RE FOLLOWING OUR CHIEF LEGAL OFFICER BRAD SMITH AT ALL, HE IS EXTREMELY INFORMED AND ASTUTELY AWARE OF ALL OF THE GEOPOLITICAL CHALLENGES IN THE LANDSCAPE FACING THE WORLD TODAY ONE THING THAT WE ARE REALLY PROUD OF IS THE FACT THAT WE ARE HELPING TO SUPPORT DEFENDING DEMOCRACY AND DEFENDING OUR CUSTOMERS SO WE LOOK FORWARD TO PARTNERING WITH YOU AND I'D LOVE TO HEAR FROM YOU SOONER RATHER THAN LATER AROUND SECURITY

    WE DON'T WANT TO WAIT UNTIL WE ARE HELPING YOU CLEAN UP A POTENTIAL SECURITY BREACH AND ALL TOO OFTEN THAT IS THE REALITY, AND WE DON'T WANT YOU TO BE THERE SO PLEASE WORK WITH US ON TRUST IN THE SECURITY OF YOUR ENVIRONMENT >> SO WE HAVE SHARED A LITTLE BIT ABOUT SOME OF THE OFFERINGS, SOME OF OUR STRATEGY WE ALSO WANT TO RECOGNIZE OUR PARTNERS

    WE COULDN'T DO THIS WITHOUT OUR ECOSYSTEM OF PARTNERS WE HAVE 200 PLUS PARTNERS TODAY AND GROWING WE'VE GOT A GOAL TO HAVE 1, 000 PARTNERS WORLDWIDE WITH THE APPETITE TO CONTINUE TO DRIVE THESE NONPROFIT SOLUTIONS BY THE END OF THIS YEAR SO, WE NEED EVERYBODY'S HELP TO, YOU KNOW, MAKE THE PARTNERS AWARE OF IT WE ARE DOING OUR BEST AND WE ARE INVESTING IN MORE RESOURCES TO CONTINUE TO ACTIVATE OUR PARTNER ECOSYSTEM

    ONE OTHER CALLOUT I WANT TO MAKE HERE YOU MIGHT SEE FAMILIAR GLOBAL SIS AND LOCAL SIS AND ISVS BUT WE ARE ALSO ALIGNING THE STRATEGY WITH OTHER TECHNOLOGY VENDORS LIKE BLACK BODY, AND JACKSON RIVER THIS IS A LITTLE BIT DIFFERENT, WE BELIEVE, THAN, YOU KNOW, KIND OF BUILDING ON OUR OWN WE ARE KIND OF COLLECTING BEST PRACTICES FROM THE INDUSTRY AND OTHER TECHNOLOGY VENDORS TO HAVE A MORE KIND OF COMPLETE SOLUTION FOR OUR NONPROFIT CUSTOMERS

    AND THEN LAST BUT NOT LEAST AND PROBABLY MOST IMPORTANT, AND I THINK TRISH HAS DONE FOUR OR FIVE VOTES I'VE DONE ZERO SO I WANT TO GET ONE IN DO YOU SEE YOUR LOGO ON THE SCREEN? ALL RIGHT, GOOD SO WE THANK YOU GUYS VERY MUCH

    WE WANT TO HAVE ADDITIONAL LOGOS ON THERE, AND WE'RE REALLY, YOU KNOW, INTERESTED AND AMBITIOUS TO CONTINUE TO DRIVE THIS SOLUTION SO NOW WE ARE GOING TO KIND OF PIVOT TOWARDS OUR CUSTOMER STORIES, AND THE FIRST ONE WE HAVE GOT HERE IS A VIDEO SO WE WILL HOPE THAT THE AUDIO AND EVERYTHING GOES FLAWLESSLY AND I'LL PAUSE AND MAYBE I NEED TO DO ONE MORE THING TO ACTIVATE THE VIDEO

    WITH NO AUDIO >> WE ARE DOING PROGRAMS TO GET THEM TO SCHOOL, GIVE THEM ACCESS TO WATER AND NUTRITION >> AND THIS IS UNICEF, JUST TO CATCH YOU UP WITH CUSTOMER INSIGHT >> WE GET FUNDS BY OUR GOVERNMENTS, PRIVATE INDIVIDUALS, MAJOR DONORS, AND CORPORATES ONE OF THE BIGGEST CHALLENGE IS CHANGING OUR ORGANIZATIONS AND ADAPT TO THE NEW WORLD, DIGITAL WORLD

    OUR DONORS ARE CHANGING WITH TIME WE SEE THE EXPECTATIONS OF OUR DONORS EVEN SO WITH THE INVOLVEMENT WITH THEM IN OUR PROJECTS THEY WANT TO KNOW HOW WE SPEND THE MONEY, WHAT ARE THE RESULTS OF THE PROGRAMS, WERE WE SUCCESSFUL OR NOT AND I THINK THAT'S A VERY GOOD WAY OF ENGAGING THEM AND WE WANT TO TRANSFORM DONORS TO REAL LIFE-TIME SUPPORTERS OF UNICEF

    >> OUR SUPPORTERS EXPECT FROM US THAT WE SPENT OUR MONEY VERY WISELY AND THAT WE INVEST VERY EFFICIENTLY AND THEREFORE WE CAME TO MICROSOFT TO DEVELOP A WORLD STANDARD SOLUTION THAT SUPPORTS THE ENTIRE NGO SECTOR >> IN ORDER TO INCREASE OUR IMPACT, IT'S CLEAR THAT WE NEED MORE FRIENDS CUSTOMER INSIGHTS REALLY HELPS US SEGMENT THE RIGHT AUDIENCES, TO FOCUS ON THEM, TO ENGAGE THEM IN A VERY REAL WAY AND TO RETAIN THEM >> WE HAVE 60 MILLION RECORDS

    THESE DATA SERVICES CONTAIN ALL THE HISTORY WE HAVE WE DON'T KNOW WHAT KIND OF SEGMENTATIONS AND INFORMATION WE WANT TO ADD IN THE FUTURE WITH CUSTOMER INSIGHT WE HAVE THE POSSIBILITY TO HANDLE MORE DATA THAN WE HAVE WE ARE MORE FUTURE-PROOF BECAUSE IT'S ADAPTABLE, FLEXIBLE AND GIVES US THE POSSIBILITY TO INNOVATE ON THINGS WE DON'T K KNOW >> WE BASE OUR ACTIONS ON THE DATA FROM THE DONORS WE CREATE NEW CONTENT THAT IS RELEVANT FOR THEM

    AND IT'S REALLY HELPFUL TO GET A 360-DEGREE VIEW COMES WITH THE INTEGRATION OF CUSTOMER INSIGHTS WITH THE DYNAMICS 365 DYNAMICS 365 FOR MARKETING REALLY HELPS US RUN AND TEST SKILLS >> WE ARE ABLE TO AUTOMATE SO THAT WE CAN SHIFT FROM LARGE — TO MIKE ROE TARGETED >> WE LOOK FOR A SOLUTION THAT IS BASED ON ONE COMMON DATA MODEL WHICH MEANS IT CONSISTS OF COMPONENTS THAT SUPPORTS ALL ELEMENTS OF OUR BUSINESS, BE IT SALES AND MARKETING, FINANCE OPERATIONS, ALL OF IT

    MICROSOFT HELPS US LEVERAGE THE FULL POWER OF THE MICROSOFT STACK, BE IT MICROSOFT AZURE, OUR PLATFORM INCLUDED POWER BI AND POWERAPPS, DYNAMICS 365 FOR BOTH CRM AND ERP PROCESSES AND WE ARE CONNECTING ALL OF THIS INTERNAL AND EXTERNAL DATA TOGETHER WITH CUSTOMER INSIGHTS >> MICROSOFT IS A GREAT PARTNER USING THEIR EXPERIENCE, THEIR KNOWLEDGE, THEIR EXPERTISE GIVES US THE WINGS TO FLY, ENABLING US AND OUR MISSION TO SAVE LIVES AND HELP CHILDREN IN THE WORLD >> I REALLY LOVE THAT VIDEO, GREAT WORK BY THE UNICEF TEAM THERE [ APPLAUSE ] >> ALL RIGHT >> AND TALK TO US IF YOU WANT TO HEAR MORE ABOUT CUSTOMER INSIGHTS

    >> NOW WE'D LIKE TO INVITE OUR SPECIAL GUESTS UP TO THE STAGE, DOUG, DAVE, AND SAMUEL PLEASE WELCOME THEM [ APPLAUSE ] GREAT SO WE ARE GOING TO START WITH YOU, DOUG AND FEEL FREE TO SIT OR STAND, WHATEVER YOU PREFER

    >> I'LL STAND >> OKAY, GREAT SO, DOUG, YOU'VE BEEN WITH THE SALVATION ARMY FOR ABOUT 18 YEARS YOU'RE A FATHER OF TWO WHAT'S YOUR LOVE LANGUAGE? >> MY LOVE LANGUAGE IS POWERSHELL

    >> POWERSHELL? [ LAUGHTER ] >> SO, YEAH WHENEVER IT COMES TO ANY OF OUR CONVERSATIONS, AND IF YOU DON'T HEAR ME MENTION THE WORD POWERSHELL, THENABLE YOU HAVE NOT TALKED TO ME LONG ENOUGH >> VERY GOOD SO, YOU'VE BEEN DOING SOME REALLY IMPRESSIVE WORK I'VE ALWAYS BEEN INSPIRED BY HOW BIG OF A REACH THE SALVATION ARMY HAS

    WHY DON'T YOU TELL US A LITTLE BIT ABOUT YOUR GLOBAL ORGANIZATION >> YEAH SO THE SALVATION ARMY STARTED IN 1865 IN THE UNITED KINGDOM TODAY WE HAVE A REACH OF OVER 130 COUNTRIES WITH 150, 000 EMPLOYEES WE HAVE A VARIETY OF THINGS THAT WE DO FROM HOSPITALS IN JAPAN TO CHILDREN'S HOMES IN HONDURAS TO GLOBAL ANTI-HUMAN TRAFFICKING INITIATIVES, HELPING TRANSITIONAL HOUSING FOR THE HOMELESS IN SAN FRANCISCO

    ALL OF THOSE HAVE BEEN THINGS THAT WE AS AN ORGANIZATION HAVE WORKED ON TO MAKE SURE THAT WE ARE ABLE TO HAVE THE BEST REACH IN THE COMMUNITIES THAT WE ARE WORKING IN >> FANTASTIC SO WORKING ACROSS SO MANY COMMUNITIES AND WITH SUCH A WIDE MISSION, WHAT ARE SOME OF THE CHALLENGES AND HOW HAVE YOU BEEN USING TECHNOLOGY TO OVERCOME THOSE CHALLENGES? >> WELL, AS MOST NONPROFITS KNOW, WE TEND TO HAVE SMALL I T DEPARTMENTS

    AND SO OFTEN HAVE A CAPACITY ISSUE WHEN IT COMES TO BEING ABLE TO HAVE THE BEST REACH AND THE MOST REACH TO THE COMMUNITIES THAT WE'RE WORKING IN BUT WE HAVE FOUND THAT BY MOVING TO THE CLOUD THAT IT'S BEEN ABLE TO HELP US INCREASE OUR REACH JUST AS KIND OF AN EXAMPLE WE HAVE ABOUT 150, 000 EMPLOYEES, ONLY ABOUT 44 HAVE TYPICALLY BEEN CONNECTED TO CORPORATE RESOURCES, WHETHER THAT'S EMAIL OR FILES OR OTHER SYSTEMS AND SO ONE OF OUR GOALS THROUGH THIS PROJECT OF MIGRATING TO OFFICE 365 HAS REALLY BEEN TO HELP US EXPAND THAT REACH SO ALL OF OUR EMPLOYEES CAN BE ENGAGED NO MATTER WHERE THEY ARE, AND IT'S A CHALLENGE BECAUSE WE HAVE AREAS WHERE WIFI INTERNET JUST DOESN'T EXIST BUT TRYING TO GET IT SO THAT WE HAVE THAT REACH

    YOU KNOW, I WORK IN THE SOUTHERN TERRITORY OF THE UNITED STATES AND WE'VE GONE FROM ABOUT 70 OF OUR EMPLOYEES HAVING ACCESS TO EMAIL TO NOW 100 THROUGH OFFICE 365 >> WOW, THAT'S INCREDIBLE I WANT TO GIVE A SHOUTOUT TO THE TEAM FROM INDIA WHO JUST COMPLETED THEIR OFFICE 365 DEPLOYMENT CONGRATULATIONS THERE IT'S SO IMPRESSIVE THE WORK THAT YOU GUYS ARE DOING

    [ APPLAUSE ] AND ESPECIALLY WHEN WE TALK ABOUT CLOSING THE DIGITAL DIVIDE, YOUR HELP IN BRINGING MORE FOLKS ONLINE HAS BEEN INSTRUMENTAL SO THANK YOU SO MUCH SO BEYOND THE OFFICE 365 PROJECTS, WHAT ELSE HAVE YOU BEEN WORKING ON IN THE SOUTHERN TERRITORY? >> ONE OF OUR BIG MOVES HAS BEEN MOVING TO AZURE AND MICROSOFT HAS BEEN EXTREMELY HELPFUL HELPING US MOVE OUR RESOURCES TO AZURE RATHER THAN MAINTAINING DATA CENTERS AND THE COSTS THAT ARE ASSOCIATED WITH DATA CENTERS SOME OF THE THINGS THAT THEY'VE DONE HAS INCLUDED COMING ON SITE AND HELPING US DO AN EVALUATION OF THE CURRENT RESOURCES WE HAVE ON PREM

    AND HELPING US LOOK AT WHAT MAKES SENSE TO MOVE UP WE'VE MOVED A NUMBER OF WORKLOADS UP SQL OR WORD PRESS OR OTHER WEB APPLICATIONS SO WE'VE BEEN ABLE TO MOVE MANY OF OUR RESOURCES UP TO AZURE BUT IT HASN'T JUST STOPPED THERE BECAUSE ONE OF THE OTHER IMPORTANT ASPECTS FOR US AS WELL AS WE'VE MADE THAT MOVE IS OF COURSE COST

    AND SO MICROSOFT HAS HELPED US AS WE HAVE MADE THAT TRANSITION TO MAKE SURE THAT WE ARE ABLE TO LOOK AT OUR COSTS AND OUR EXPENSE TO MAKE SURE THAT WE ARE DOING IT IN A SMART WAY AND ABLE TO MAKE IT MOST COST-EFFECTIVE FOR US AS AN ORGANIZATION ALSO THE MOVE TO AZURE HAS HELPED US BECAUSE WE'VE BEEN ABLE TO, AS WE'VE DONE MIGRATION TO OFFICE 365, WE'VE BEEN ABLE TO SPIN UP ADDITIONAL RESOURCES WITHOUT THE EXPENSE OF ADDITIONAL HARDWARE AND THEN SPEND THEM DOWN WHEN THEY ARE NO LONGER NEEDED AS WELL >> FANTASTIC AND THEN ONE OTHER QUESTION

    I WAS WONDERING HOW THE ROLL-OUT OF TEAMS HAS HELPED YOUR GLOBAL I T STAFF AND WHAT YOU'RE SEEING WITH THAT MOVE >> YEAH SO AS WE STARTED TO ROLL OUT TEAMS, BOTH ON THE INTERNATIONAL SCALE AS WELL AS LOCALLY, FOR THE FIRST TIME WE'VE BEEN ABLE TO HAVE SOME INTERNATIONAL I

    T CONFERENCES OR MEETINGS WHERE WE'VE BEEN ABLE TO MEET WITH ONE ANOTHER AND KIND OF SHARE IDEAS AND WE ARE HOPING TO SEE THAT BE ABLE TO INCREASE AS WE CONTINUE TO MOVE ON THE SOUTHERN TERRITORY WE JUST COMPLETED ROLLING OUT 600 TEAMS FOR OUR USERS TO REPLACE FILE SERVERS AND OTHER THINGS THAT WE'VE HAD AND BE ABLE TO HELP THEM TO COLLABORATE MORE WITH ONE ANOTHER, NOT JUST HAVE STATIC FILES THAT THEY WORK ON OR SEND FILES VIA EMAIL AND IT'S ALSO HELPED US IN THINGS LIKE WHEN WE HAD HURRICANES RECENTLY HIT THE EAST COAST HERE OF THE UNITED STATES WE WERE ABLE TO SPIN UP SOME TEAMS QUICKLY THAT ENABLED THOSE TEAMS TO HAVE MEETINGS THAT WERE RECORDED AND OTHERS COULD CATCH UP AND SHARE FILES SO THAT ALL OF THEM COULD BE AWARE OF THE DISASTER SERVICES THAT WERE HAPPENING AND HOW THEY COULD BEST WORK AND COLLABORATE WITH ONE ANOTHER

    >> GREAT AND THEN HOW HAS YOUR VIEW OF MICROSOFT CHANGED SINCE THE TECH FOR SOCIAL IMPACT TEAM WAS CREATED? >> I'LL TELL YOU THIS AS ONE OF MY FAVORITE TOPICS REALLY THE TECH FOR SOCIAL IMPACT TEAM HAS MADE A HUGE IMPACT ON HOW WE ARE VIEWED AS AN ORGANIZATION BY MICROSOFT PRIOR TO THIS, WE FOUND THAT MICROSOFT REALLY DIDN'T KNOW HOW TO DEAL WITH US AND WE WERE DEALT WITH AS 64 DIFFERENT COMPANIES SPREAD OUT ACROSS THE WORLD

    AND EACH ONE OF US WAS TREATED A LITTLE BIT DIFFERENTLY BUT SINCE THE TECH FOR SOCIAL IMPACT TEAM HAS COME ALONG, WE ARE NOW KNOWN AS AN ORGANIZATION FOR WHO WE ARE AND WHAT WE DO AND HAVE REALLY FOUND THAT MICROSOFT CARES ABOUT WHAT WE DO AS AN ORGANIZATION NOW, NOT JUST WANTING TO SEE US AS NUMBERS OR ANOTHER CORPORATION THE TECH FOR SOCIAL IMPACT HAS TRAVELED TO SOME OF OUR INTERNATIONAL MEETINGS IN SRI LANKA AND AUSTRALIA TO HELP US FACILITATE THESE TIMES BUT NOT ONLY THAT, THE TECH FOR SOCIAL IMPACT TEAM HEARD ABOUT THE CAMP FIRES THAT HAPPENED IN NORTHERN CALIFORNIA AND THEY CAME AND HAD THEIR TEAM MEETING IN NORTHERN CALIFORNIA AT ONE OF OUR SALVATION ARMY CAMPS AND THEN WENT OUT AND PROCEEDED TO ASSIST OUR COMMUNITY AND ASSIST OUR RECOVERIES THERE

    SO IT'S MORE THAN JUST KNOWING US AS NUMBERS BUT KNOWING US AS AN ORGANIZATION AND CARING ABOUT THE THINGS THAT WE DO AND IT HAS MADE A HUGE IMPACT ON US AS AN ORGANIZATION >> WE ARE SO GRATEFUL TO HAVE THE OPPORTUNITY TO WORK WITH YOU SO THANK YOU SO MUCH [ APPLAUSE ] >> NOW WE ARE GOING TO HEAR FROM THE GUIDESTONE TEAM

    >> SAM, DAVID, THANK YOU GUYS SO MUCH FOR JOINING US ON STAGE HERE QUICKLY JUST GIVE US A QUICK INTRODUCTION OF YOUR ROLE AND A LITTLE BIT ABOUT GUIDESTONE >> HELLO MY NAME IS DAVID AND FIRST OF ALL I WANTED TO THANK YOU, RYAN AND TRISHA, FOR HAVING US ON THIS PANEL TODAY

    SO, YEAH MY ROLE IS I AM A SIS ADMIN AT GUIDESTONE, AND MY RESPONSIBILITIES INCLUDE MANAGING, CONFIGURING, AND DEPLOYING OUR COMPANY'S CLOUD INFRASTRUCTURE AND I DO THAT BY SPECIALIZING IN THINGS LIKE AUTOMATION THROUGH POWERSHELL, DEPLOYMENTS THROUGH IAC AND TERAFORM AND ARM TESTIMONY PLATS AS WELL AS TRYING TO FIND BENEFITS AS WELL AS OPTIMIZATIONS AND COST SAVINGS FOR THE TOOLS THAT ARE IN THE AZURE PORTAL >> THANKS >> THANK YOU, DAVID

    HELLO, EVERYBODY MY NAME IS SAMUEL AND I AM THE TEAM LEAD OF OUR CLOUD AND SERVICES TEAM MY ROLE HAS BEEN THE ADOPTION AND THE IMPROVEMENT OF THE MICROSOFT 365 PLATFORM WITHIN OUR ORGANIZATION ESSENTIALLY, ICON FIGURIZE, SPECIALIZE IN THE MICROSOFT PLATFORM, THE IN-POINT MANAGEMENT OF THAT NATURE

    SO, THE QUESTION ASKED IS WHO IS GUIDESTONE WELL, GUIDESTONE IS A FINANCIAL SERVICES PROVIDER THAT OFFERS A MYRIAD OF SERVICES PART OF THAT IS RETIREMENT, INVESTMENT INSURANCE, PROPERTY AND CASUALTY COVERAGE TO THE SOUTHERN BAPTIST AND THE WIDER EVANGELICAL CHRISTIAN COMMUNITY A LOT OF OUR CUSTOMERS, A MAJORITY OF OUR CUSTOMERS ARE NONPROFITS THAT INCLUDES HOSPITALS, UNIVERSITIES, CHURCHES

    WE ALSO OFFER OUR SERVICES TO INDIVIDUALS AS WELL >> THANKS, GUYS SO TELL US A LITTLE BIT ABOUT THE PROJECTS YOU'VE UNDERTAKEN RECENTLY >> SO, OUR BIGGEST PROJECT HERE RECENTLY WAS DEFINITELY OUR PUSH INTO THE CLOUD A LITTLE BACK STORY ABOUT GUIDESTONE WAS ABOUT TWO, TWO AND A HALF YEARS AGO, THE COMPANY DECIDED THAT WE WERE GOING TO MOVE OFFICE LOCATIONS, WHICH WAS KIND OF PROBLEM ATTIC TO OUR TEAM BECAUSE THE ENTIRETY OF OUR INFRASTRUCTURE WAS ON SITE

    SO WE WERE KIND OF PUT IN A POSITION THAT WE HAD TO FIGURE OUT HOW WE WERE GOING TO MOVE OUR ON, SOME PREM TO EITHER A COLOCATION FACILITY OR IDEALLY UP INTO THE CLOUD I AM CLOUD TO ANNOUNCE THAT WE ARE 93 IN AZURE RIGHT NOW SO THAT WAS A VERY BIG WIN FOR US [ APPLAUSE ] AND LOOKING BACK AT IT ONCE WE MADE IT INTO THE CLOUD, WE KIND OF LEARNED A LOT, AND WE LEARNED HOW VALUABLE THINGS LIKE AZURE SITE RECOVERY WAS FOR OUR TEAM SR, WE WERE ABLE TO TAKE OUR PRODUCTION ENVIRONMENTS AND MOVE THEM INTO DEV SAND BOXES IN AZURE, AND THEN WE COULD SEE WHAT DOES AND DOES NOT WORK

    AND THEN WE WERE ABLE TO GO BACK AND TWEAK THESE ENVIRONMENTS PRIOR TO OUR MIGRATION WEEKEND AND WE WERE JUST FULLY READY FOR THAT MIGRATION >> RIGHT AND, YEAH, JUST TO PIGGYBACK OFF OF DAVID HERE WITH THE CONTINUATION OF OUR MIGRATION ESSENTIALLY BEFORE WE DID ANY OF THAT, WE CREATED THIS CLOUD ROADMAP THAT WE PROVIDED TO OUR ORGANIZATION WHICH KIND OF DETAILED THE STEPS, YOU KNOW, TO ACCOMPLISH SUCH A FEAT, RIGHT? AND ESSENTIALLY ONE OF THE FIRST THINGS THAT WE DID WAS OBVIOUSLY MIGRATING OUR MAILBOXES FROM OUR EXING ON PREMISE TO EXCHANGE ONLINE

    WE COUPLED THAT WITH OBVIOUSLY MOVING AND INTRODUCING OUR END USERS TO MICROSOFT IN TUNE WE WERE COMING FROM A MOBILE IRON INFRASTRUCTURE BEING ABLE TO MOVE TO INTUNE AND BEING ABLE TO LEVERAGE THAT SOFT S WARE, THAT PLATFORM ESSENTIALLY IS KIND OF THE FIRST ITEMS THAT WE DID >> THANKS I LOVE THE 93

    THAT'S AN AMAZING STAT AND GREAT WORK BY YOU AND THE TEAM SO TELL US A LITTLE BIT ABOUT SOME OF THE LEARNINGS OR WHAT YOU GUYS KIND OF REALIZED OR BENEFITS YOU'VE ACHIEVED, YOU KNOW, WITH THESE KIND OF I T PROJECTS >> YES

    SO, THE BIGGEST BENEFIT THAT WE'VE SEEN NOW THAT WE ARE MAJORITY OF OUR INFRASTRUCTURE IS NOW IN THE CLOUD IS JUST REALLY THE FLEXIBILITY THAT VIRTUALIZATION OFFERS A BIG PART OF THAT WAS THAT WE WERE ABLE TO UTILIZE THINGS LIKE AZURE AUTOMATION TO SET UP POWER ON AND POWER OFF FOR OUR VIRTUAL MACHINES SO WE DON'T NECESSARILY, AND MOST OF YOU DON'T NECESSARILY NEED ALL OF YOUR MACHINES ON 24/7 SO WE ENABLED AZURE AUTOMATION POWER ON, POWER OFF FOR OFF-HOUR TIMES WE'D SHUT THEM DOWN ON THE WEEKENDS AND THEN BACK ON MONDAY WE'D BRING THEM BACK UP

    AND THAT LED TO SOME PRETTY SIGNIFICANT COST SAVINGS AS WELL AS ON THAT NOTE THE SCALEABILITY SO WE'VE GOT QUARTERLY AND MONTHLY REPORTS THAT WE HAVE TO RUN THAT KIND OF TAX OUR SYSTEMS PRETTY HEAVILY BUT WE DON'T NEED TO SIZE THOSE UP, YOU KNOW, 100 OF THE TIME 24/7 SO WHAT WE DO IS WE SCALE IT UP DURING THE POWER HOURS, AND THEN ONCE WE ARE DONE WITH THE REPORTS, WE JUST SCALE THEM BACK DOWN

    AND AGAIN THAT'S ADDITIONAL COST SAVINGS WE ARE SEEING THERE >> GREAT >> DEFINITELY SO FROM THE OFFICE 365 STANDPOINT, WITH OUR MIGRATION FIRM EXCHANGE ON PREMISE, EXCHANGE ONLINE, WE WERE OPENED UP TO A BIG CHANGE WE WERE UTILIZING EXCHANGE 2010

    AS YOU CAN IMAGINE ON PREMISE OUR DATABASES WERE SMALL THEY HAD TWO GIGS AND THEY WERE CONSTANTLY DELETING WE WERE TRYING TO HELP THESE END USERS SO THAT WAS ONE BENEFIT OF US MOVING TO ONLINE YOU CAN ALSO TAKE THAT WITH INTUNE WHERE WE WERE INTRODUCING BYOD

    SO HE TALKED ABOUT COST SAVINGS WELL, NOW WE ARE CONSIDERING BYOD THAT'S COST SAVINGS AND WE COUPLED THAT WITH CONDITIONAL ACCESS POLICIES SO BEING ABLE TO LOCK DOWN THOSE AND BEING ABLE TO PROTECT CORPORATE DATA

    THAT'S ALSO ANOTHER BIG THING ALSO JUST THE ASPECT OF THE USING INTUNE AS OUR NDM WE HAVE REGISTER REPS SO THEY HAVE TO BE SUPERVISED COMMUNICATION'S GOT TO BE JOURNAL

    SO BEING ABLE TO USE THE PROGRAM SIMILAR TO AUTOPILOT FOR OTHER DEVICES, BEING AFB TO HAVE THAT DIE INTO OUR TENANT WAS JUST A SMOOTHER PROCESS AND WE CAME FROM MOBILE IRON IT WAS SEVERELY DATED AND LACKING FEATURES SO HAVING INTUNE WAS DEFINITELY A GOD SEND FOR US >> AND THEN LAST QUESTION HERE, TELL US REAL QUICK ABOUT YOUR KIND OF STRATEGY OR VISION ROADMAP GOING FORWARD

    THE >> YES SO OUR GOAL RIGHT NOW THAT, 93 NUMBER THAT I HAD MENTIONED EARLIER, WE WANT TO MAKE THAT 100 AND WE WANT TO FINISH THAT JOURNEY, AND THAT'S KIND OF THE REASON THAT GUIDESTONE IS HERE AT IGNITE WE KNOW THAT THERE IS A LOT OF INFORMATION OUT THERE

    WE KNOW THERE ARE A LOT OF TOOLS AVAILABLE AND WE WANT TO COME HERE, WE WANT TO LEARN, AND THEN WE WANT TO GO BACK HOME AND IMPLEMENT THOSE SO WE CAN FINALLY MAKE THAT FINAL PUSH AND BE 100 IN THE CLOUD ON TOP OF THAT WE KNOW THAT THE TOOLS THAT WE ARE GOING TO GET HERE ARE NOT ONLY GOING TO BENEFIT OUR MIGRATION EFFORTS BUT THEY'RE ALSO GOING TO BENEFIT US AS A COMPANY THROUGH COST SAVINGS AND EFFICIENCIES, BUT ULTIMATELY IT'S GOING TO HELP OUR CUSTOMER WELL, THANKS SO MUCH, DAVID THANKS, SAM

    LET ME GRAB THE MIC [ APPLAUSE ] AND THEN WE ARE RIGHT UP ON OUR TIME ARE THERE ANY QUESTIONS? IF YOU WANT, YOU CAN ALWAYS WALK UP TO THE STAGE FEEL FREE TO ASK US QUESTIONS BUT I THINK THAT WRAPS IT UP

    OH, THERE IS A QUESTION, YES >> THERE WAS AN AZURE CREDIT NONPROFIT 3, 000 BUCKS A YEAR TO GRANT IT I DON'T KNOW IF IT COMES FROM YOUR TEAM OR — 3, 000 BUCKS A YEAR AND AUTO GRANTS EVERY YEAR TO NONPROFITS IT'S GOOD FOR BACKUP AND IT'S GOOD FOR LONG-TERM ISSUES

    >> OKAY, GREAT >> THANK YOU THAT IS PART OF THE TECH FOR SOCIAL IMPACT TEAM AS WELL, YES THANK YOU WE

    Source: Youtube

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