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ICWhatUC – Connecting with Customers Through Smartphones


At ATCO we bring natural gas to your home or business to ensure that we meet your high expectations we also run a service business to help out when things don't go as expected we are here and you our customers are everywhere but we can't be everywhere all the time so to help you our team's travel to your homes and businesses we know this travel can be inconvenient to your schedule and it also means we can't help you until we arrive we wanted to find a solution that helps us help you as fast as possible even before we have to travel through home or business we are using ICwhatUC to help us respond to your concerns before the service technician arrives ICwhatUC is a video support service that allows us to see what you see for your smartphone in real time it sets up instantly with no download allow you to collaborate with us on the phone on the first call this makes you our customer much happier because we are able to gather better information about your concern and we saved your time and we know how valuable that is for everyone ATCO is using ICwhatUC so we can help you anywhere anytime

Source: Youtube

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